Distance Contract

The seller of the goods offered in this online store, SIA Antspils, Registration No. 40203305382, Account No. LV59HABA0551050459228, Arodu iela 15, Daugavpils, LV-5404, Latvia, [email protected], hereinafter referred to as the Seller, on the one hand, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.

Ordering, Delivery and Payment

The antspils.lv online store operates on a prepayment only basis. After payment of the invoice, the product is manufactured and/or prepared for shipment.

The Buyer places an order through this website by selecting the type and quantity of the goods to be purchased. The Buyer may pay for the goods using the payment methods integrated into the online store or by paying the invoice prepared by the Seller and sent to the Buyer by email. The invoice is issued electronically and is valid without a signature.

The Seller ensures delivery of the goods within 14 days after receiving payment for the goods, with the delivery time agreed with the Buyer.

Parcel Locker and Courier Service Terms

When the courier delivers the order to the parcel locker, you will receive a notification (SMS/email). After receiving the notification, you must collect your order from the parcel locker within the period specified by the courier service provider. To collect your order, use the code provided in the SMS/email.

If the order is not collected within the specified period and is returned to the Seller, the courier service fee will not be refunded to the Buyer.

The shipment can be collected from the Seller's collection point or resent by individual agreement with the Seller.

Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 calendar days from the date of receiving the goods by sending a notice of withdrawal to the Seller. The Seller will send the withdrawal form to the Buyer by email upon request.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the withdrawal notice.

All costs related to returning the goods to the Seller shall be borne by the Buyer.

The refund for the returned goods will be made within 14 days.

Buyer's Obligations When Exercising the Right of Withdrawal

When returning the goods, the Buyer must ensure that they are packaged in such a way that they cannot be damaged during transportation. The Buyer must ensure that the goods are securely packed in their original packaging and, if necessary, use additional protective packaging.

To exercise the right of withdrawal, the goods must be returned in their original packaging.

All accessories and parts supplied with the goods must be returned together with the goods in their original condition.

Cases Where the Buyer Cannot Exercise the Right of Withdrawal

Section 6 of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that:

"The consumer is responsible for maintaining the quality and safety of the goods during the period for exercising the right of withdrawal."

The Seller reserves the right to refuse the Buyer's right of withdrawal or to deduct compensation if:

• the goods have been damaged;
• parts of the product set are missing;
• the goods have been used carelessly or contrary to the instructions for use;
• the original packaging has been lost;
• the original packaging has been significantly damaged.

Data Processing

By providing the required information when placing an order, the Buyer confirms that they have read and agree that the data provided will be used so that the Seller can process the Buyer's order and deliver the goods in accordance with the applicable legal requirements.

By submitting the information, the Buyer agrees to receive emails related to the processing of their order.

Detailed information regarding the processing of personal data is provided below.

Privacy Policy

This Privacy Policy provides information about the privacy practices and principles of personal data processing related to the SIA Antspils website and services.

If you have any questions regarding the processing of personal data, please contact us at [email protected].

What Information Do We Collect?

We collect personal data that you voluntarily provide to us via email, by completing web-based forms, or through other direct communication with us.

When placing an order, you must provide your first name, last name, contact information, delivery address, and any other information you choose to provide.

How Do We Use the Personal Data We Collect?

We may use the personal data we collect to:

• provide you with the services and information you request;
• process your orders and prepare the necessary documents;
• provide effective customer support;
• help prevent threats or fraudulent activities;
• send you informational messages if you have explicitly agreed to receive them;
• comply with applicable legal requirements.

We may disclose your information to third parties where necessary to comply with legal requirements, cooperate with supervisory authorities, help prevent criminal activity, or protect our legal rights, your rights, and the rights of others.

How Do We Protect Personal Data?